Salesforce Health-Cloud-Accredited-Professional Questions Answers
Salesforce Health Cloud Accredited Professional AP-211 Exam- 115 Questions & Answers
- Update Date : March 31, 2026
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Salesforce Health-Cloud-Accredited-Professional Sample Questions
Question # 1A clinic is looking to manage its associated physicians within Health Cloud.Which two objects support Salesforce's recommended approach to model the doctors in the clinic's Health Cloud org?
A. Person Account
B. Contact
C. Healthcare Provider
D. Healthcare Practitioner
Question # 2
Care managers at Bloomington Caregivers call patients after they are discharged from ahospital to ask a series of questions, which the care manager enters into Health Cloud. Thepatient is then automatically assigned a personalized care plan based on the answers theyprovided.Which two capabilities should a consultant leverage together to fulfill this requirement?
A. Discovery Framework
B. Integrated Care Management
C. Care Programs
D. Salesforce Surveys
Question # 3
A payer needs to manage requests for concurrent review of prior authorizations withinHealth Cloud and wants to use out-of-the-box record types and page layouts. However, thepayer's Salesforce administrator does not see any preconfigured record types or pagelayouts for prior authorizations in the payer's Salesforce org.What should a consultant recommend to the Salesforce administrator to expediteimplementation?
A. Install the Health Cloud Claims unmanaged package.
B. Build custom page layouts and record types to support the requirement.
C. Install the Health Cloud Care Request Extensions package.
D. Install an AppExchange prior authorization package.
Question # 4
A provider has moved an existing office to a new location and wants to ensure thatwhenever a patient books an existing portal, the patient receives an email with the newaddress.How should a developer modify the existing Create Appointment Integration Procedure tosolve the request?
A. Remove the Try-Catch.
B. Build If-Elself logic.
C. Add a Conditional Block.
D. Update the Test Condition.
Question # 5
Which three are steps required to configure Health Cloud? (Choose three.)
A. Enable the option for contacts to relate to multiple accounts.
B. Install the Health Cloud Managed Package.
C. Verify that Chatter Is enabled.
D. Configure the console view.
E. Install Health Cloud Unmanaged Packages.
Question # 6
A customer wants to view medication data from Health Cloud leveraging FHIR standards.Which Health Cloud data model should a consultant use?
A. Integrated Care Management data model
B. Electronic health record (EHR) data model
C. Virtual Care data model
D. Clinical data model
Question # 7
Prior to go-live for Bloomington Caregivers, a consultant loads the future system users intoSalesforce.Which two permission set licenses should the consultant assign to the users to give themaccess to Health Cloud?
A. Health Cloud Foundation permission set license
B. Health Cloud permission set license
C. Health Cloud Standard permission set license
D. Health Cloud Platform permission set license
Question # 8
Bloomington Caregivers want to offer its patients remote monitoring to bring data frompatient devices into Health Cloud. Which set of records should an administrator populate toimplement this functionality?
A. Units of Measure, Remote Monitoring Device Types, Care Observations, Code Sets
B. Code Sets, Units of Measure, Care Metric Targets, Care Observations
C. Code Sets, Biometrics, Care Observations, Chart Metrics
D. Units of Measure, Code Sets, Remote Monitoring Device Types, Care Episodes
Question # 9
A payer is looking for a solution to recruit, credential, and onboard providers into itsnetwork. Which Health Cloud add-on should help the payer address these requirements?
A. Provider Network Management
B. Contact Center for Payers
C. Provider Relationship Management
D. Utilization Management
Question # 10
Bloomington Caregivers has set up Health Cloud and needs to analyze patient referralsthrough Salesforce reports and dashboards. Which Health Cloud unmanaged packageshould a consultant recommend to deliver a prebuilt dashboard and reports?
A. Health Cloud Network Management Reports
B. Health Cloud Reports for Patient Referral Management ...
C. Health Cloud Referral Management Reports
D. Health Cloud Member Referral Management Reports
Question # 11
A client wants to store data for patient’s smartwatch to display within the RemoteMonitoring charts. What object would you store this information in?
A. DiagnosticSummary
B. Care Observations
C. Clinical Encounters
D. Identifiers
Question # 12
A customer wants to view and navigate to critical insurance, clinical, and primary carephysician information on a patient's profile.Which Health Cloud capability should a consultant implement?
A. Advanced Patient Card
B. Patient Path
C. Enhanced Highlights Panel
D. Enhanced Timeline
Question # 13
A customer wants to leverage dependent intervention tasks as part of their carecoordination solution using Integrated Care Management.Which feature should a consultant configure to accomplish this task?
A. Intervention Templates
B. Action Plan Templates
C. Care Plan Task Templates
D. Industry Template Library
Question # 14
Bloomington Caregivers has created and tested its first care plan template in a sandbox,Which includes problems, goals, and tasks. The company has deployed this template to itsfinal environment using Data Loader.Which two steps should a consultant recommend, following this deployment, to enableusers to successfully leverage this new template?
A. Conduct end-user training O he use of the care plan template.
B. Confirm User access to Care plan objects.
C. Activate the new care plan template.
D. Activate the problems; goals, and tasks associated with the template.
Question # 15
How should a consultant at a large provider system model a patient in Health Cloud?
A. Configure Account
B. Leverage Contact-Contact
C. Configure Contact
D. Leverage Person Account