Salesforce Salesforce-Slack-Administrator Questions Answers

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Salesforce Salesforce-Slack-Administrator Sample Questions

Question # 1

You re an Org Owner at a financial company and administer 20 workspaces on a Slack Enterprise Grid plan. Your company is concerned about staying in compliance with government-mandated regulatory requirements across all communication tools What is the first step you should take to ensure that communications remain compliant foryour company9 (Select the best answer.)

A. Meet with your compliance and legal teams to set policies for Slack at your company.
B. Promote a member of your compliance team to Org Owner.
C. Implement a 24-hour retention policy in Slack to ensure that sensitive communications arc removed within a day.
D. Implement eDiscovery within Slack to ensure that all communications arc archived.

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Question # 2

You're an Org Admin working on your Slack Enterprise Grid design. You expect a high volume of new workspace requests, and all requests will require admin review. What should you do to manage this process? (Select the best answer.)

A. Allow all users to request new workspaces, and route the requests into an admin channel where admins can action the requests as a team.
B. Allow all users to request new workspaces, and manually route requests to the correct admin via direct message (DM).
C. Turn off the workspace request process, and create a private channel. Only add members who you want to request new workspaces.
D. Turn off the workspace request process, and require users to direct message (DM) their workspace admin

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Question # 3

Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group’s progress. However, the group’s leaders want the rights to approve any members before they join. Which access level should Jorge set for this workspace?

A. Open
B. Invite Only
C. By Request
D. Hidden

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Question # 4

You're an Org Admin for a company with only one Slack workspace. A teammate will be starting a new, complex project and requests a new workspace. Which action should you take first before creating a new workspace? (Select the best answer.)

A. Confirm the channel naming conventions they might use.
B. Identify the tools the project team plans to use to track their progress.
C. Ensure you have an available resource to serve as a Workspace Admin.
D. Determine if the project team is using Slack workflow's automate processes.

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Question # 5

A bank must archive all communications for several years due to a new government regulation. Your compliance department wants to understand how best to meet these requirements for Slack Which feature should you leverage to meet these regulatory requirements (Select the best answer.)

A. Data Loss Prevention (OLP)
B. Mobile Device Management (MDM)
C. Enterprise Key Management (EKM)
D. eDiscovery

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Question # 6

How many integrations can be installed on a workspace on the Standard plan?

A. 25 integrations
B. 10 integrations
C. Unlimited
D. 5 integrations

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Question # 7

You're the Primary Org Owner of your org's Slack Enterprise Grid instance. Your Slack instance is comprised of a Global workspace and six additional workspaces aligned to each business unit. Your organization's Chief Product Officer (CPO) is looking for an asynchronous way to share and demo a major product release to the entire company. What is the most efficient way for the CPO to accomplish this? (Select the best answer.)

A. Record a Slack Clip in an org-wide announcements channel to screen-share, and present the new product release.
B. Record a demo outside of Slack and import the file into a multi-workspace channel
C. Start a Huddle in an org-wide announcements channel to screen-share, and present the new product release.
D. Create a public channel in the Product & Engineering workspace for everyone to join and share the new product release announcement in channel.

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Question # 8

What are the main benefits of Workflow Builder? (Choose all that apply.)

A. It supports integration with various third-party apps for easy data transfer between services.
B. Non-developers can easily automate business processes.
C. Templates are available for download.
D. Developers and engineers can easily automate efficiencies in their development.

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Question # 9

Your organization is in the process of determining its Slack Enterprise Grid design. The latest draft proposal is a multi-workspace design that includes: -focused workspaces for each of the organization's major business functions • a Global (welcome workspace) and Social workspace where all organization members will be added. • The organization also has a number of ongoing partner projects. There are plans to add workspaces for each major partner to ensure streamlined and secure external collaboration. The organization also has a number of ongoing partner projects. There are plans to add workspaces for each major partner to ensure streamlined and secure extern. collaboration. The admin team has also been well-trained and staffed to support all org and workspacelevel admin roles. You need to evaluate the current proposal and communicate potential issues to the team leading the Enterprise Grid design and launch. What is the most relevant issue to communicate to the team about the challenges of the current proposal?

A. It has high risk of notification and message noice compared to a single workspace design.
B. It presents issues from a Slack Connect security perspective.
C. It presents challenges from both admin control and user management perspectives.
D. It create challenges related to context switch and scalability in your Enterprise Grid.

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Question # 10

You're a Workspace Owner for your company's new Slack Business+ workspace. You're working with your organization's security team to launch Slack globally. To maximize the value received from Slack, you want members to integrate Slack with their daily productivity apps from the first day. What should you do to enable this activity?

A. Pre-approve daily productivity apps, and restrict apps that security has already deemed too risky.
B. Use an Admin API to manage and approve apps automatically.
C. Turn on ape approvals, and have users individually request to install each app.
D. Pre approve dally productivity apps, and restrict apps that are not commonly used.

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Question # 11

Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org. Large Inc.'s Human Resources (HR) director is looking to streamline how they. 1. Share department-specific policies, and 2. Handle sensitive questions hiring managers may have regarding recruiting and candidate offers. Each department has its own separate Enterprise Grid workspaces. For example, Sales hiring managers belong to the Sales workspace and are unlikely to be members of the other workspaces. How should the HR director use Slack for this use case? (Select the best answer.)

A. Create a multi-workspace public channel for each department, and add the hiring managers to the appropriate channel.
B. Create a multi-workspace private channel for each department, and add the hiring managers to the appropriate channel.
C. Create a private channel in the HR workspace, and add the departmental hiring managers to that channel.
D. Create a separate hiring manager group direct messages (group OMs) for each Department.

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Question # 12

You're a Workspace Admin at a real estate technology company. Your HR team asks you to simplify how new hires request access to the tools they need. This onboarding step is currently done manually. Every week, the HR team sends individual emails to each new employee with guidance on how to request access to different tools. Employees are then required to follow up in an email to the IT support team, sometimes requiring back and forth dialogue, until your IT team has the required information to complete each request. Given all new hires have access to Slack pre-onboarding, which two Slack features would you recommend to improve these processes? (Select the TWO best answers.)

A. Use Workflow Builder to automatically send instructions on how to request access to new tools when new employees join the default #general channel.
B. Invite each new employee as a Single-Channel Guest before they join, to give them more advance time to submit tool access requests.
C. Use Workflow Builder to automatically post instructions on how to request access to new tools in the default #general channel once per week.
D. Use Workflow Builder to create a form for tool access requests, to simplify data collection and reduce wasted time going back and forth in email.

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Question # 13

Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin’s account at the end of that day. What will happen?

A. The account will be deactivated; Camdin will be signed out immediately and will not be able to log back in.
B. The account will change to "Inactive"; after 72 hours, Camdin will lose access to Slack.
C. Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him.
D. Cortez will not be able to deactivate Camdin’s account; only the Primary Owner can deactivate a Workspace Owner.

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Question # 14

You are a Workspace Admin in your organization's Slack Pro instance. Your colleague notifies you that a user who was recently terminated is still active on Slack and causing a disturbance in the #general channel. Usually employees who are terminated are automatically deprovisioned in Slack through the SCIM API. After investigating, you discover that your identity provider (IdP), Okta, is down. Which immediate steps should you take to address the issue?

A. Change the member's email to a dummy email and perform a force loo out so they will not be able to log back in.
B. Temporarily make the ^general channel read-only, delete the offensive messages left by the member, and reach out to the member s previous manager asking them to intervene until the issue with Okta is resolved.
C. Deactivate the member's account in Slack settings, and ask the Human Resources (HR) team to notify you of any other employee updates until Okta is working again.
D. Ask your IT team and Primary Org Owner to contact both Okta and Slack customer service right away to address the technical issue.

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Question # 15

You are a Slack admin and you have just implemented Enterprise Key Management (EKM) to add an extra layer of protection within your Enterprise Grid. In which situation would it be most appropriate to revoke the key?

A. When a Multi-Channel Guest is Invited into one of the company s workspaces.
B. When working with contractors in a Slack Connect channel.
C. When sensitive information is placed in the incorrect channel and shared with other users.

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