ServiceNow CSA Questions Answers
ServiceNow Certified System Administrator- 530 Questions & Answers
- Update Date : October 19, 2026
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ServiceNow CSA Sample Questions
Question # 1What is required to link a ServiceNow application to a Git repository? Choose 3 answers
A. Password
B. URL
C. URI
D. User name
E. Application name
F. ACL
Question # 2
Why would you build a custom app? Choose 2 answers A
A. To create a custom integration for a 3rd party system
B. To fulfill a specific use case on internal processes
C. To avoid using a code repository like GitHub or GitLab
D. To replace ServiceNow base tables
Question # 3
How can you visually rearrange fields within a form view in Table Builder?
A. By duplicating the form view
B. By adding embedded lists
C. By dragging fields into the form editor
D. By modifying field properties
Question # 4
What component causes a flow to run after a record has been created or updated?
A. Date-based trigger
B. Record-based trigger
C. On-change trigger
D. Application-based trigger
E. Updated-date trigger
Question # 5
An application called My App has a table. MyAppTable, with this Application Access configuration: Accessible from: All application scopes Can read: Selected Can delete: Not selected Allow configuration: Selected Which of the following is true based on this configuration?
A. Any Application developer can write a Business Rule which successfully deletes all
records from the MyAppTable
B. An application developer working in the My App scope can write a Business Rule for the MyAppTable table which successfully deletes all records from the MyAppTable table
C. An application developer working in another privately scoped application can write a Business Rule for the MyAppTable table which successfully deletes all records from the MyAppTable table
D. No Business Rule can be written which successfully deletes all records from the MyAppTable table
Question # 6
What are the three key tables in an enterprise CMDB? Choose 3 answers.
A. omadb_rel_ci
B. sn_emdb
C. sn_emdb_ci
D. Ey omdb
E. sn_emdb_bak
F. omdb_ci
G. emdb_bak
Question # 7
What action will allow you to personalize layouts of columns in a list?
A. ClickGear icon > Personalize window options > Select the appropriate columns
B. Select the column to be personalized >ClickEdit icon (Penal) > Choose me options to personage
C. Context Menu> View > Personalize
D. Select the column to be personalized and right at the header > Choose the options to personalize
Question # 8
Which server-side object provides methods for working with dates when writing a script in a privately scoped application?
A. current
B. GlideRecord
C. GlideSystem
D. GlideDateTime
Question # 9
Where do UI Policies run?
A. Within server-side scripts
B. Server-side (database)
C. Client-side (browser)
D. Knowledge Base
Question # 10
What action can be performed by selecting the Additional actions menu in Table Builder?
A. Duplicate the selected form view
B. Add a new module
C. Create a database index
D. Schedule a job
Question # 11
Which options are strategies for debugging client-side scripts? Choose 2 answers
A. gs.log ()
B. gs.addErrorMessage()
C. gJorm.addlnfoMessage()
D. Jslog()
Question # 12
What is the role of form annotations within Table Builder?
A. To create new form views
B. To provide additional information on each field
C. To rearrange fields in a form
D. To add visual appeal with colors in the designer
Question # 13
On a form, which type of field has this icon which can be clicked, to see a preview of the associated record?
A. Preview
B. Reference
C. Drilldown
D. Snapshot
E. Quickview
F. Lookup
Question # 14
Which are reasons an application could be developed on the ServiceNow platform? Choose 3 answers
A. It squires low-level programming libraries.
B. It needs workflow to manage processes.
C. It requires reporting capabilities.
D. It uses forms extensively to interact with data.
E. it uses multimedia features.
Question # 15
Which feature can be used to categorize a set of records from a list and make them visible to other users?
A. Tags
B. History
C. Favorites
D. Activity Formatter